Installation & FAQ

General Questions

· Q: What is PackPrefab?

A: PackPrefab specializes in innovative prefabricated modular homes that are expandable, easy to set up, and designed for long-term use.

· Q: How does the reservation process work?

A: To reserve your unit, you’ll pay a fully refundable deposit. Orders are prioritized by the date payment is received.

Design & Customization

· Q: Can I customize the design?

A: Yes, we offer a variety of customizable options to meet your specific needs and aesthetic preferences.

· Q: Do the homes have electrical and plumbing pre-installed?

A: Yes, all models come with electrical and plumbing installed.

· Q: Is there a septic system?

A: No, a septic system would need to be added on-site.

· Q: Is there a showroom in the United States where I can see the finished home once it’s assembled?

A: Yes. We have a showroom at our headquarters in Houston, Texas, where you can view model homes. Call or email us for the showroom address and to schedule a tour.

Shipping & Delivery

· Q: Where do you ship?

A: We ship anywhere in the U.S. and internationally.

· Q: How much does shipping cost?

A: Our pricing is to the nearest port. Local delivery costs can vary by distance and site conditions. We’ll provide a detailed quote before finalizing your order.

· Q: How long does delivery take?

A: Delivery times depend on stock availability and customization. Standard lead time is typically 6–8 weeks from the order date.

Installation & Setup

· Q: How is the unit installed?

A: Our homes are designed for quick setup—most units can be installed in a few hours with basic equipment.

· Q: Do you provide installation services?

A: Yes. Our local team can assist with installation, and we also work with a network of independent general contractors nationwide. Alternatively, your own team can assemble the unit with our guidance and support.

· Q: What foundation do I need?

A: Units can be placed on a concrete slab, concrete blocks, screw piles, or other code-compliant foundation systems depending on your site.

· Q: Do you offer any after-sales support or services?

A: Yes, we provide comprehensive after-sales support, including maintenance advice and assistance with any issues that may arise.

Permits & Regulations

· Q: Do I need a permit to install a PackPrefab home?

A: Requirements vary by location, so we recommend checking with your local building authority.

· Q: Can you help with permits?

A: Yes, we provide technical drawings and specifications to assist with your permit application.

· Q: Do PackPrefab homes comply with local building codes and regulations?

A: Yes, PackPrefab homes are designed to comply with local building codes and regulations. Our team works closely with local authorities to ensure all necessary permits and approvals are obtained.

Payment & Financing

· Q: Can I pay in installments or with a deposit?

A: Yes. You can reserve your unit with a fully refundable deposit and pay the balance before delivery. Financing options are also available through select partners.

· Q: Is my deposit refundable?

A: Yes. Deposits are 100% refundable if you decide not to move forward before production.

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